YTKO Group is committed to ensuring that your privacy is protected and our company is registered on the Data Protection Public Register of the Information Commissioner’s Office (ICO). Should we ask you to provide certain information by which you can be identified when using this website or via our support services contractual terms, then you can be assured that it will only be used in accordance with this privacy statement.
YTKO Group may change this policy from time to time by updating this page. This policy is effective from May 2018 (with minor changes in August 2019).
What we collect
We may collect some or all of the following information, depending on which of our services you use:
- name, company name and job title
- contact information including email address and telephone number
- demographic information such as postcode, city and areas of interest
- personal information such as education, disability, ethnicity, skills, experience
- other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping for candidate assessment, recruitment, staff HR and payroll
- Business Support Project reporting and supply of requested data to Interreg (the France (Channel) England Programme who are contributing funds for AWE).
- All data is stored and managed in accordance with the Programme’s Managing Authority’s (Norfolk County Council) privacy notice. Details of Norfolk County Council’s main privacy notice can be found on the website www.norfolk.gov.uk.
- You can read Interreg’s privacy information here
Norfolk County Council is the Data Controller in respect of information processed by us or partners which relates to your participation in the AWE project. For any information relating to this matter, you can contact Interreg’s Data Protection Officer at DPO@norfolk.gov.uk or by telephone 01603 222661.
- Dartington Hall Trust
- Outset CIC
- University of Essex
- University of Portsmouth
- Agence d’Attractivité et de Développement
YTKO uses a number of carefully chosen companies who could also have a copy of some of your data:
- Backblaze (for backups)
- Basecamp (for project management)
- DigitalOcean (for backups)
- Eventbrite (for event registration)
- Formsite (for online forms)
- Google (for email & documents)
- Instiller (for email newsletters)
- MailChimp (for email)
- MarketCircle (for CRM and reporting)
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online or via our paper forms. We also regularly train and update our staff around the required provisions of GDPR regulation. The US companies we use are all covered by Privacy Shield, and Canadian companies under EU’s “data adequacy” rules.
We are obliged to retain your personal data for the duration of all of our EU funded business support service contracts and for longer for auditing and compliance purposes.
Using our websites
Our websites collect the following (non-identifying) information (via Google Analytics):
- the internet domain and IP addresses from which you access the website
- the type of browser (for example Internet Explorer or Firefox)
- the operating system you use (for example, Windows, Macintosh)
- the date and time of your visit
- the pages you access
which will also set some cookies:
If there is a YouTube video embedded on any of the pages, that too will set cookies:
The Information Commissioner’s Office has information about disabling cookies and/or opting-out of Google Analytics.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The data collected is your personal data, and you have the right, subject to lawful data requirements:
- to see what data we have about you;
- to ask us to stop using your data;
- to ask us to delete or correct your data;
- to lodge a complaint with the independent Information Commissioner (ICO) if you think we are not handling your data fairly or in accordance with the law. You can contact the ICO, or telephone 0303 123 1113.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a paper or electronic form, please check the provisions of the consent wording to ensure that you are happy with how your personal information will be used.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org or directly to any of the designated project teams.
- Alternatively, please write to us at YTKO Ltd, 5th Floor, The Relay Building, 114 Whitechapel High St, London E1 7PT.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you have consented for us to do so, we may periodically send you an e-newsletter from AWE or YTKO Group with new or complementary YTKO Group services or other information which we think you may find interesting, using the email address which you have provided. We can remove this email address at any time on request.
You may request details of personal information which we hold about you (a GDPR “Subject Access Request”) or ask us to delete it (a GDPR “Request for erasure”). If either case, please contact one of the designated project teams or email email@example.com.
If you believe that your information we are holding is incorrect or incomplete, let us know (a GDPR “Request for rectification”) at the above addresses or to any of the designated project teams. We will promptly correct any information found to be incorrect.